PROBLEM CLAUSE

Welcome to Mary Mix!
Due to sustained financial losses and mounting operational pressures over recent years, we have made the difficult decision to conduct a clearance sale—selling off our inventory at a loss. Currently, all tableware products in our store are available at special promotional prices for a limited time. Stock is limited, so grab them while you can—once they’re gone, they’re gone!
Below are answers to some frequently asked questions:

1. Where do the products ship from?
   All orders are shipped from our warehouse in the United States.
2. How soon will my order ship after I place it?
   Orders are processed and scheduled for shipment on the same day they are placed.
3. How long does shipping take?
   Under normal circumstances, shipping takes approximately 2 days.
   There may be slight delays for certain regions or during holiday periods.
4. Can I return items?
   Yes.
   Customers may request a return within 30 days of receiving their items.
5. Can I return an item after opening the package?
   Yes.
   We accept return requests even if the product packaging has already been opened.
6. How long does it take to receive a refund?
   Once your refund request has been approved, the funds are typically credited back to your original payment method within 3 days.
7. Why are the prices so low?
   Due to sustained financial losses over an extended period, we are currently conducting a clearance sale to liquidate our inventory; consequently, most items are being sold at prices below our actual cost.
8. Will items be restocked once they sell out?
   As this is a clearance sale, some items may not be restocked once they are sold out. Please refer to the current inventory status for availability.
9. Can I cancel an order?
   If your order has not yet shipped, you may contact Customer Service to request a cancellation.
   If your order has already shipped, you will need to request a return after you have received the items.

Thank you for your support and understanding of Mary Mix!